Privacy Policy

Effective Date: 4-27-2025

Welcome to IT Help Harrow (“we,” “our,” “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website [https://ithelpharrow.co.uk/] or use our services.

1. Information We Collect

We may collect and process the following information about you:

• Personal Information: Name, email address, phone number, and address (when you contact us or fill out a form).

• Technical Data: IP address, browser type, device information, and website usage data collected through cookies and analytics tools.

• Service Data: Information related to the services you request, including device details (such as brand, model, and fault description).

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide our services.

• Send you updates, invoices, and service-related communications.

• Improve our website and services based on user behavior.

• Maintain internal records for administrative and legal purposes.

3. Sharing Your Information

We will never sell or rent your personal information to third parties.
We may share your data with:

• Trusted service providers who assist us in operating our website and services (under strict confidentiality agreements).

• Legal authorities if required by law or to protect our rights and property.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device to collect information about your usage.
You can choose to accept or decline cookies through your browser settings.
For more details, please see our [Cookie Policy].

5. Security

We take reasonable steps to protect your information:

• Our website uses SSL encryption to secure data transmissions.

• We implement appropriate technical and organizational measures to safeguard your data against unauthorized access.

However, no online system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.

• Request correction of any inaccurate information.

• Request deletion of your data (subject to any legal obligations).

• Object to or restrict how we process your information.

To exercise any of these rights, please contact us at info@ithelpharrow.com.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites.
We encourage you to read the privacy policies of every website you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you via email or other communication.

Last Updated: [Insert Date]

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

IT Help Harrow
Email: info@ithelpharrow.com
Phone: 07465761977
Website: [https://ithelpharrow.co.uk/]